As you may know, Gramophone was recently purchased by the Mark Allen Group from Haymarket, and over the past few months we have been in the process of moving all of the customer service and magazine production systems. This is a very complicated process but we are pleased to announce that all of our subscriptions are now being managed by the Mark Allen Group team in Wiltshire. As a result, all of the customer service contact details have changed, so if you do have any problems or would like to make any changes to your account details please get in touch with us using the details below.

We hope this process will be smooth, but if you do suffer any disruption please let our customer service team know and we will endeavour to resolve the matter as soon as possible. The phones will be staffed between 8am and 8pm UK time, Monday to Friday, or you can reach us via email.

Freephone: 0800 137201 (UK only)

Tel: +44 (0) 1722 716997

Fax: +44 (0) 1722 716926

Email: subscriptions@markallengroup.com

Free postal address (UK only)

Gramophone subscription department
Mark Allen Group
FREEPOST SO6080
Salisbury SP3 5BZ

Full office address

Gramophone subscription department
Mark Allen Group
Jesses Farm
Snow Hill
Dinton
Salisbury
Wiltshire
SP3 5HN
UK